by Faith Kohler | Jun 7, 2019 | Uncategorized
Ride share safety is a topic that has been widely publicized on the heels of a series of incidents involving both passengers and drivers. Uber announced plans last year to enhance driver background checks, which presumably was intended to enhance passenger safety. It...
by Faith Kohler | May 1, 2019 | Uncategorized
According to the US Department of Labor, nearly 2 million American workers report having been victims of workplace violence each year. As a recognized hazard in the American workplace, violence can have a far-reaching impact on employees and companies alike. When...
by Faith Kohler | Apr 25, 2019 | Uncategorized
A friend recently described sitting in the service department at a car dealership, scrolling through her phone as she waited for an oil change. A couple entered the waiting area in the throes of a nasty verbal argument that escalated over several minutes. My friend...
by Faith Kohler | Mar 21, 2019 | Human Resources, Uncategorized
Sometimes a simple question can help solve a complex problem. I recently attended a meeting about evaluating a company’s culture after employees had raised repeated concerns about safety and security. As we shook hands around the table and sat down I asked...
by Faith Kohler | Feb 11, 2019 | Uncategorized
Every business wants its employees to follow policy. But when employees don’t understand why certain policies exist, enforcement can bring risk of unintended consequences. This medical office front desk scenario offers a great lesson about what can go wrong when...
by Faith Kohler | Apr 2, 2018 | Blog, emergencies
Picture yourself sitting at your desk at work when your mobile phone lights up, buzzing as you see this message: “Emergency alert! Armed intruder in XYZ building; Shelter in place and take self-protective actions; if not onsite, avoid the area. Police are...